1. Game called Self-Confidence
Be confident of yourself & Be Yourself . If you do not know something; do not sit on it, do it immediately.
Rule for building Self-Confidence : Do not get ever scared of anything, just do it. It's much easier than you ever think !!!
2. Determine what you really want
When faced with obstacles or frustration, it's common to focus so much on them that we forget what we really want. Then, when the person in charge asks us, we hesitate and stutter because we haven't thought things through. Be as specific as you can, in terms of dates and quantities.
3. Think through your acceptable alternatives
You might not get what you want. That's how life works. So you need to think about what alternatives you could live with. In particular, think about the different "levers" you can pull. Can you change the location where something happens? What about sequence?
If the person you want to see is unavailable, could someone else in that department help? If you can't get all of what you want, can you live with some now and some later? If the other side doesn't suggest alternatives, you can suggest them yourself.
4. Be clear on your escalation process
If you have trouble with another organization, say within your own company, be clear on how you will escalate an issue. Will you go to your own boss first? Will you approach the other department's boss yourself? In any case, be clear with your boss on this process. If and when you do escalate, think through as much as you can about the issues, why you're escalating, and what you want done.
5.Respond positively to the "roadblock comments"
Those "We can't do that" or "I don't have the authority" comments drive you crazy, don't they? Here's a way to handle them: Turn them around to a positive question and then ask the other person that question.
For instance, a response to "We can't do that" would be "What canyou do?" A response to "I don't have the authority" would be "Who doeshave the authority?" A former co-worker of mine varied the latter question by asking, "Who has the ability to fire you?" While that question follows the principle outlined, never recommend it for general use.
6. Build up your political capital
You often must call in favors when you need to get things done. Therefore, take time to build up good will and hence political capital with others. Be helpful when you can (while of course keeping your own job as your top priority). Build relationships with others (what the Chinese call guanxi). Remember that Relationships/Networking is the most vital part if we want to have a succefful career.
7. Be gracious when you get your way
No matter how frustrating the situation, be gracious if and when you get your way. A "thank you" takes little time and effort, but is a nice touch and can make things easier for you the next time.
References:
10+ ways to overcome bureaucratic obstacles -
http://blogs.techrepublic.com.com/10things/?p=482&tag=nl.e124
