Managing people isn't easy. It's especially tough if you've never done it before. And it's harder still if you're a first-time IT manager.
On the plus side, First Time managers generally set high standards and are creative, bright, decisive and know how to get results. On the downside, they don't "fully leverage their available resources".
Tips for First-Time Managers
1. Develop time-management skills
2. Communicate clearly and regularly
3. Learn to delegate effectively
4. Create an environment for constant learning
5. Set a good example
6. Listen to Your Employees
7. Catch your staff doing right
8. Share Good News
9. Expand Your Perspective
10. Encourage constant Feedback
11. Offer Employee visibility/recognition
12. Help employees to see the Big Picture
13. Be proactive
14. Be a change catalyst
15. Don't pretend you know all the answers
16. Don't take all the credit
17. Don't expect employees to be perfect.
18. Ask yourself – what, why, when, where, who and How
Links:
http://www.regananddean.com/downloads/leadership.pdf
http://hotjobs.yahoo.com/jobseeker/tools/ept/careerArticlesPost.html?post=73
http://career-advice.monster.com/management-skills/management/Expert-Tips-for-First-Time-Managers/home.aspx
http://career-advice.monster.com/management-skills/technology/management/tips-for-first-time-IT-managers/home.aspx?WT.mc_n=MNL000308
Typical Interview Questions - http://www.workforcecentralflorida.com/employers/interviewing_questions.asp
