The secrets of the very best managers:-
1. Remember that your people are the biggest asset you have.
2. Develop good Time Management Skills; Nothing else distinguishes effective executives as much as their tender loving care of time.
3. Know what is important for your team; For Leaders/Managers, it's better to know the most important things than to know everything.
4. Empower People ; Encourage people to take Ownership; As a Leader/Manager, you should always challenge people to move out of their comfort zone, but never out of their strength zone.
5. Know your People; Catch the People when they are doing right NOT wrong.
6. Recognize/Appreciate your employees efforts ; Make them feel good about themselves.
7. Build Relationships; Communicaton is the key; Spread the good news , Take the blame.
8. Listen to the People, let them do most of the talking; Listening builds trust, the foundation of all lasting relationships.
9. Focus on your people’s Strengths NOT weaknesses.
10. Admit your weakness; Fill your gaps with the best people around you.
11. Build the Best teams; Leaders may impress others when they succeed, but they impact others when their followers succeed
12. Manage and Delegate Effectively.
13. Accept the Feedback whether Positive or Nagative; The difference between average people and achieving people is their perception of and response to failure.
14. Mentor/Develop the team; the growth and development of people is the highest calling of a leader.
15. Create Secondary Leadership in the team.
16. Set the high standards by setting an example by yourself.
17. Develop constant learning attitude; Leadership and learning are indispensable of eachother.
Links:
People Management Tips -
http://ezinearticles.com/?Top-Ten-Tips-About-People-Management&id=46309
Management - http://management.about.com/od/people/Manage_People.htm
Ten tips for team success - http://www.camagazine.com/1/8/6/0/5/index1.shtml
People Management online Magazine - http://www.peoplemanagement.co.uk/pm/
Total Quality Management - http://www.tqe.com/tqm.html